Guided
Next Thursday, Andrew and I will be joined by one (or more!) of our canyoneering guides to host a Canyoneering-focused Ask Us Anything event. The event will last no more than 60 minutes and will be similar in structure to the three Ask Us Anything events we hosted last week with Dan Durston, Brian Robinson,…
Last night, Andrew and I hosted the last of our Ask Us Anything events this week. Our special guest was Mikaela Osler. Mikaela is a Triple Crown thru-hiker (AT, PCT, CDT), has set FKT’s on the Long Trail and Colorado Trail, is an excellent guide, and has an infectiously positive personality. In this conversation, we…
Since 2014 I’ve asked our clients to complete a post-trip survey to gather feedback about our guides, locations, meals, and curriculum, plus their overall satisfaction. Reviewing the results is a time commitment — this year the document runs for 138 pages, plus a few more pages of tables with quantitative data! But it’s entirely worthwhile,…
In June and July, Christy Rosander and I guided two 7-day trips in Alaska’s Brooks Range. This is our marquee location, and at the end I felt exceptionally thankful for the experiences that this wilderness had provided. Christy put together videos for each trip. They’re not polished or narrated, and don’t have any drone footage,…
Since 2014 I’ve asked our clients to complete a post-trip survey to gather feedback about our guides, locations, meals, and curriculum, plus their overall satisfaction. Reviewing the results is a multi-day project but entirely worthwhile: they confirm what we’re doing right, and they give me a checklist of improvements for the following year. Among our 2021 client…
Since 2014 I’ve asked our clients to complete a post-trip survey to gather feedback about our guides, locations, meals, and curriculum, plus their overall satisfaction. Reviewing the results is a multi-day project but entirely worthwhile: they confirm what we’re doing right, and they give me a checklist of improvements for the following year. Among our…
Since 2014 I’ve asked clients to complete an online trip evaluation at the conclusion of their trip. It gathers feedback about their satisfaction, goals, guides, preparedness, location, physical difficulty, and meals. The results have helped me understand what we do best and how we could further improve, and to ensure that the quality of their…
Last week my guiding season kicked off in the beautiful — but soggy and unseasonably cold — mountains of West Virginia, with four 3-day/2-night learning-intensive Backpacking Fundamentals courses, split between two guide teams. Based on the conditions assessment that we performed during the Planning Curriculum, we expected rain and cool temperatures. But I was hoping for…
Next month I am guiding two 3-day overnight backpacking trips in West Virginia, which has all the beauty of the Appalachian Mountains but a fraction of the backcountry traffic versus the range’s more eastern destinations like Shenandoah National Park. I’m being joined by Alan Dixon, Joe McConaughy (“Stringbean”), Ron Bell, and Matt Bright. This week…
Last year Chris G. and his brother Phil joined one of our Adventure trips in Rocky Mountain National Park. The 5-day session was guided by Mike Clelland and Paul Magnanti, and included parts of the Pfiffner Traverse and the Continental Divide Trail Loop. For those interested in one of our 2019 trips, it will give you some…