Guided
For thirteen seasons I’ve asked our clients to complete a post-trip survey to gather feedback about our guides, locations, meals, and curriculum, plus their overall satisfaction. Reviewing the results is a time commitment — this year it’s a 118-page document, and I have a few more pages of quantitative data! But it’s entirely worthwhile effort,…
For twelve seasons I’ve asked our clients to complete a post-trip survey to gather feedback about our guides, locations, meals, and curriculum, plus their overall satisfaction. Reviewing the results is a time commitment — this year it’s a 159-page document, and I have a few more pages of quantitative data! But it’s entirely worthwhile effort,…
For eleven seasons I’ve asked our clients to complete a post-trip survey to gather feedback about our guides, locations, meals, and curriculum, plus their overall satisfaction. Reviewing the results is a time commitment — this year it’s a 107-page document, and I have a few more pages of quantitative data! But it’s entirely worthwhile effort,…
Next Thursday, Andrew and I will be joined by one (or more!) of our canyoneering guides to host a Canyoneering-focused Ask Us Anything event. The event will last no more than 60 minutes and will be similar in structure to the three Ask Us Anything events we hosted last week with Dan Durston, Brian Robinson,…
Last night, Andrew and I hosted the last of our Ask Us Anything events this week. Our special guest was Mikaela Osler. Mikaela is a Triple Crown thru-hiker (AT, PCT, CDT), has set FKT’s on the Long Trail and Colorado Trail, is an excellent guide, and has an infectiously positive personality. In this conversation, we…
Since 2014 I’ve asked our clients to complete a post-trip survey to gather feedback about our guides, locations, meals, and curriculum, plus their overall satisfaction. Reviewing the results is a time commitment — this year the document runs for 138 pages, plus a few more pages of tables with quantitative data! But it’s entirely worthwhile,…
In June and July, Christy Rosander and I guided two 7-day trips in Alaska’s Brooks Range. This is our marquee location, and at the end I felt exceptionally thankful for the experiences that this wilderness had provided. Christy put together videos for each trip. They’re not polished or narrated, and don’t have any drone footage,…
Since 2014 I’ve asked our clients to complete a post-trip survey to gather feedback about our guides, locations, meals, and curriculum, plus their overall satisfaction. Reviewing the results is a time commitment — this year the document is 247 pages, plus a few more pages of tables with quantitative data! But it’s entirely worthwhile, as…
Since 2014 I’ve asked our clients to complete a post-trip survey to gather feedback about our guides, locations, meals, and curriculum, plus their overall satisfaction. Reviewing the results is a multi-day project but entirely worthwhile: they confirm what we’re doing right, and they give me a checklist of improvements for the following year. Among our 2021 client…
Since 2014 I’ve asked our clients to complete a post-trip survey to gather feedback about our guides, locations, meals, and curriculum, plus their overall satisfaction. Reviewing the results is a multi-day project but entirely worthwhile: they confirm what we’re doing right, and they give me a checklist of improvements for the following year. Among our…