For a very long time I have argued that wearing so-called waterproof footwear is an ineffective solution when backpacking in wet conditions. Much better results can be had by minimizing the effects and aftermath of wet feet, instead.
Among my recommended strategies, I have advocated for the application of an oil- and wax-based balm to reduce maceration and to moisturize skin. For the past six years I specifically promoted Bonnie’s Balm Healing Salve, which worked well for feet and for other applications like chafing and dry, cracked hands. To improve distribution I sold it through my online store, and was happy to support another Colorado small business.
Sadly, due to recent events I no longer recommend Bonnie’s Balm, and I will no longer sell its products.
If you are seeking a Healing Salve-like product, my recommendation is to look elsewhere. Consider:
Both of these products share similar ingredients and consistency with Healing Salve. If you have found other good options for treating wet feet, please leave a comment.
Bonnie’s Balm produces good product. Unfortunately, the business is not reliable or trustworthy.
The company first went quiet in June 2017. My orders were not filled, and my emails and phone calls were not responded to. Bonnie’s voicemail was full. The website went down, because the domain name was not renewed and a squatter jumped on it. I thought it was weird that Bonnie’s would go out of business without informing its bigger accounts (I ordered about $2k of product each year), but it happens.
Surprisingly, Bonnie contacted me in April, explaining that she had health serious health issues after two black widow spider bites and informing me that she was up and running again. I decided to give her a second chance, and began to carry her product again.
Recently, Bonnie’s Balm has gone quiet again, however. My last communication with Bonnie was on May 30, when she informed me that an order (paid for with my business credit card) would “ship out tomorrow.” The product has not arrived. My emails to her on June 11 and June 14 have not been responded to, nor has the phone call I placed on June 19. Yesterday I called Chase to officially dispute the charge.
For her sake, I hope that Bonnie is not having recurring health issues. But that does not excuse the lack of communication from her (or about her, via an employee, family member, or friend). So I have decided that Bonnie’s Balm is not a company with which I care to do business, and recommend that you take your business elsewhere as well.
Do you know of a good substitute for Bonnie’s Balm Healing Salve? Leave a comment.
This post was first published on June 21. Since then:
Bonnie left me a voicemail on July 24, nearly eight weeks after last hearing from her and 6 weeks after contacting her multiple times about the order.
She shared that her health is still shaky and that she decided to step down from the company, selling 90 percent of it. The partners are not pleased with this post, and offered to send me free product to help negate my experience, no strings attached but hoping that I pull this post down.
I don’t plan to do that, but I’m happy to update this post again if/when the partners have demonstrably improved operations and restored trust in the brand.
To my home iPad, which I use about twice a month, Bonnie sent me four messages on July 23 via iMessage, which I never use. The screenshot is below. We must differ in our definition of slander.” Also, I’m uncertain why she says, “We heard you tried to reproduce the Healing Salve.” After all, I stated this specifically in this post from January 19, 2018 (which now redirects), saying, “I had tried to reverse engineer the product, but wasn’t happy with the results and wasn’t certain that I wanted to convert my kitchen into a balm-making facility.”
August 7, 2018
In a comment on this blog post, Bonnie stated her intention to sue me for slander.
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