Wait times and backordered products are unfortunate but common in manufacturing, whether it be for a Tesla Model 3 or a Mountain Laurel Designs SoloMid.
This page is designed to aggregate information about these delays, so that backpackers can:
- Time their orders accordingly; and,
- Find in-stock brands and products easily, in the event that their first-choice product(s) wouldn’t arrive in time.
This information will be especially valuable during the first six months of the year, when thru-hikers and summertime backpackers clog the ordering queues of popular brands, notably cottage manufacturers. With the accumulated data, prospective customers can also preemptively account for seasonal patterns and historical reliability.
Share your experience!
For this project to be useful, crowd-sourced information is required. It’d be impractical for one person to track wait times and backorders for dozens of brands, hundreds of products, and thousands of SKUs — and there’s also no guarantee that wait times estimated by the manufacturer are accurate.
Please complete the form below if you ordered (or tried to order) from a brand that had a wait time or backordered inventory.
If you are on a mobile device with a relatively small screen, this form may be more user-friendly not embedded in a post. Click here to open it in a new window.
Average wait times and customer service experiences
Among the entries received, how do brands perform?
Recent wait times and customer service experiences
The information provided below is only as current as the last submission. In the interim, the status may have changed. For official wait times and backorders, consult the manufacturer directly — and please report back your findings if the information on this page is outdated. Thanks!
Need gear, like, yesterday?
If your trip is approaching fast and you can’t afford a delay in receiving your gear, below are some recommendations that are normally in-stock or that can be purchased locally:
- Osprey Exos 58 (and the smaller 38 version), available from most local outdoor retailers
- Sierra Designs Flex Capacitor 40-60, with a unique adjustable volume
- ULA Equipment Ohm 2.0 is light and comfortable
- Jacks R Better Bear Mountain Bridge Hammock ships the next day
- Sierra Designs High Route Tent 1FL, worth the extra few ounces in crappy conditions
- Tarptent Notch is lightweight, well ventilated, and reasonably priced
Sleeping bags and quilts
- Enlightened Equipment Enigma, a popular quilt that is on-the-shelf
- Western Mountaineering Summerlite or Alpinlite is pricey but top-notch
Determine what you need based on my Core 13 Clothing series. Appropriate items can be purchased online, or locally at outdoor retailers like REI, wholesale chains like Costco and BJ’s, discount retailers like T.J.Maxx/Marshalls, and even big department stores like Target or Wal-Mart.
Would you like to share additional details about your ordering experience (e.g. advice to others, exceptionally good or bad service, pertinent manufacturer changes since your order, etc)? Leave a comment.
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